More rebooks, fewer no-shows, and review requests that do not feel awkward.

Tarvent helps med spas automate follow-up based on real appointment data and real engagement, so you stop guessing and keep your calendar full.
Built-in Engagement System
Smart Filters included
AI-driven recommendations
One plan. Every feature.
Med Spa Journey Flow

The playbooks that keep chairs full.

Post visit rebook

Automatically nudge clients to book their next visit before they forget you exist.

Lapsed win-back

Catch quiet clients early, before they fully disappear.

No-show recovery

Follow up fast, reschedule smart, and protect your calendar.

Review requests

Ask at the right time, with the right wording, without begging.

Stop treating VIPs and sleepers the same.

Tarvent scores engagement for every contact and updates it over time. That means your targeting gets smarter automatically.
Use it to:
Prioritize VIP clients for premium offers
Re-engage at-risk clients before they churn.
Avoid over-emailing cold contacts who are clearly not engaging.
Explore the Engagement System

When the appointment changes, marketing moves.

Med spa software does not always have pipelines. That is fine. We do not need one.
Journeys can trigger when a contact profile updates, so fields like these can drive automation:
NextApptDate
LastApptCompleted
LastApptStatus
What you automate from those fields:
Pre-visit reminders and prep instructions
Post-visit rebook sequences
No-show recovery flows
Lapsed win-back based on time since the last completed visit
Review requests tied to real visits, not guesses
View Integrations

Playbook building blocks

Every industry playbook is built from the same four pieces, so you can copy fast and still keep things consistent across clients, locations, or programs.
Journeys you can copy
Automations that match how your clients actually behave.
Campaign ideas with purpose
So you can measure impact by intent, not guesswork.
Smart Filters for targeting
Ready-to-use filters for VIP, at-risk, do-not-send, and more.
Artitelli recommendations
Suggestions you can turn into a segment or a campaign.
Copy the playbook. Customize if you want. It still works either way.

Copy these, tweak them, done.

Playbook 1: Post-visit rebook

1
Start when LastApptCompleted is updated.
2
Wait 2 days.
3
Send a rebook email or text-style email.
4
If they click, stop. If they ignore it, send one more reminder.

Playbook 2: No-show recovery

1
Start when LastApptStatus becomes No-show.
2
Send a friendly reschedule note.
3
Wait 24 hours.
4
If no booking, add them to a No show recovery group and send a second message.

Playbook 3: Lapsed win-back

1
Start when Days since LastApptCompleted crosses 60.
2
Send a win-back offer.
3
Split based on engagement.
4
VIPs get a personal message, cold contacts get a lighter touch.

Targeting that is ready when you are.

VIP clients

Hot engagement
High spend or premium service
Booked in last 30 days

At-risk clients

Warm to cold engagement
No visit in 60 days
No clicks recently

Do not send

Inactive engagement
Recent complaint or hard bounce
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Learn about Smart Filters
Artitelli

Want more rebooks without adding more work?

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